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Secrets of Writing a Business
Website Homepage
The Author Background: Joel Walsh is the
head writer for UpMarket Content. UpMarket provides web content,
internet marketing and online copywriting services to small
and medium-sized businesses, graphic designers, web developers,
search engine optimizers, and entrepreneurs. Visit their site
today on website optimization tips. http://upmarketcontent.com
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Secrets
of Writing a Business Website Homepage By Joel Walsh
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Webmaster Tips, Hints and Resource Articles
Archive - Click
Here
The homepages of many business websites are suffering an identity
crisis. They're trying to do the job of several web pages, and doing
none of those jobs well.
What a Business Website Homepage is Not:
A homepage is not the place to dump a long description of your
business. That’s for the "about us" or "company
information" page. On the homepage, this information will just
bore most people.
A homepage is not the place where you list and sell all your products
(unless you only have one or two). You should have a special products
and services page for that, and preferably a shopping cart or catalog.
Trying to make people buy right on your homepage is a little pushy.
The homepage will also get over-crowded as your offerings expand.
Instead, just include a list of product categories with links to
inside pages, along with direct links to your biggest sellers.
A homepage is not the place to include the full text of your announcements
and press releases. Just include a teaser paragraph of each article
on the homepage, with a link to the web page with the full text.
If people want to read the full text, they can. If they don’t,
you haven’t bored them to tears.
A homepage is not your company president’s or owner’s
personal blog. It’s OK to rant, rave, or preach the need for
world peace. Just don’t do it on wesellwidgets.com
As you’ve probably noticed, a good website has multiple pages.
You should have special web pages for special topics: an "about
us" page for company information, a products and services catalog,
the president’s blog, etc. When you advertise or send out
links to your site, you should link directly to the most appropriate
page, rather than just the homepage.
Of course, that doesn’t mean you don’t need a homepage,
just that you don’t need it to do every single thing you want
your website to accomplish.
Quick Guide to Writing a Business Website Homepage
Target audience:
Your business website’s homepage must be all things to all
the people who type your URL in their navigation bar, whether it’s
their six-hundredth visit or whether they just happened to catch
your web address painted on the back of your car.
Content:
For the benefit of new visitors, a homepage must provide a snapshot
of who you are and what visitors can do on your website. Your first
one to three paragraphs should give a quick overview of what visitors
can do on your site. For example, you could include a short paragraph
each on "buy widgets", "learn more about widgets",
and "meet other widget enthusiasts", with links to your
shopping cart, informational articles, and message board, respectively.
For returning visitors, the homepage must serve as a touchstone
for navigating the site, announcing new developments and pointing
out especially popular or useful pages. For these visitors you don’t
have to write anything new especially for your homepage. Anyone
who's coming back to your site is already interested and is going
to want to jump right into the deeper pages of your site, rather
than linger on the homepage wondering whether it's worth their time.
That's why your homepage should include teasers for the inside
pages of your site. For instance, you could have a tip of the week,
linked to a web page on your site with an article explaining it.
Good navigation (list of links to the four to eight most essential
web pages on your site) is also a must.
For both new and returning visitors, always give a prominent place
to a featured product or service (or two or three) with a picture,
one or two-sentence description, and a link to its own web page
or its place in your "products and services page," catalog
or shopping cart.
You should also always feature a satisfied customer. It's great
if the satisfied customer can send you a picture of himself or herself.
But no matter what, always include a testimonial quotation, and
a link to a case study or customer story on its own web page, which
you should definitely find time to write or have written for you
by a website content provider.
Title:
Don’t title your homepage "Welcome to [name of your
site]". Don’t include that message anywhere on your homepage,
in fact. It’s a waste of space. This was normal in 1996 but
it’s pretty outdated now. Everyone already knows they’re
on your site. What you need to tell them is what they can do there.
Try something like "Buy, Study, and Discuss Widgets".
Also make sure your title incorporates any keywords you think people
might use to search for your product or service on the internet.
Search engines decide how to categorize pages largely based on the
homepage title and first heading text.
Length:
Ideally, the first few paragraphs of the homepage (the ones aimed
at new visitors) should not be more than 100-350 words total. The
teasers for inside pages targeted to returning visitors should not
be more than about 100 words each.
Making Sure Your Website Has the Best Homepage Possible:
Before your homepage goes live, test it out on a few people. Don’t
just ask your volunteers how they like your homepage. Courtesy may
prevent you from getting an honest response. Instead, ask them to
find how to buy your latest product or if they understand what’s
the most important development in your company recently. If they
can navigate to the correct page within about eight seconds (the
average human attention span on the web), you’ve done well.
You may just want to hire a website copywriter, online copywriting
firm, or website content provider to create your homepage for you.
After all, you wouldn’t build your own office building, would
you? Of course, that’s not an entirely fair comparison; more
people will see your business website homepage than will ever see
your office building.
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